Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from elevate-wellness.com
PERSONAL INFORMATION WE COLLECT
When you make a purchase or attempt to make a purchase through the Site, or when you sign up to our mailing list, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you
Screen our orders for potential risk or fraud
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address).
SHARING YOUR PERSONAL INFORMATION
As described above, we use your Personal Information to provide you with marketing communication we believe may be of interest to you. This includes email newsletters about sales, news, updates, and things we believe may be of interest to our community in the health & wellness field.
You can opt out of marketing communication by:
Unsubscribing to our email communications.
To unsubscribe, you can use the unsubscribe link found at the bottom of the email to op out of receiving future emails. Note that you will continue to receive transaction-related emails regarding products or services you have requested.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@elevate-wellness.com or by mail using the details provided below:
2034 Lake Tahoe Blvd., South Lake Tahoe, CA 96150.
Payment Options
We accept the following forms of payment:
We are able to process payments from HSA cards in person only.
If you are having any trouble ordering, please contact melinda@elevate-wellness.com.
Return Policy
If an item you receive is defective in some way, or no longer needed, you may return it as long as the packaging remains intact. This includes any seal or plastic wrap. We are unable to accept returns if an item has been opened due to health and safety concerns.